Terms & Conditions

Overview

These Terms & Conditions govern your access to and use of the Glacialeather website and the purchase of products available through it.

By accessing the website or placing an order, you agree to these Terms & Conditions.

Product Information

We aim to present product descriptions, photographs, measurements, colors, materials, and specifications as accurately as reasonably possible.

Because leather is a natural material, individual products may show variations in grain, markings, texture, and color.

Screen settings and photography may also result in slight differences between displayed and actual colors.

Pricing

Product prices are displayed on the website and may be changed without prior notice.

Any applicable shipping costs, taxes, duties, or additional charges will be shown where applicable during the ordering or checkout process.

Orders

Submitting an order does not necessarily guarantee acceptance.

We reserve the right to decline or cancel an order where reasonably necessary, including situations involving:

• Product unavailability
• Pricing or listing errors
• Payment issues
• Suspected fraudulent activity
• Delivery limitations
• Incorrect customer information

If payment has already been collected for a cancelled order, the relevant amount will be refunded according to the applicable payment process.

Payment

Orders must be paid using one of the payment methods made available during checkout.

Customers are responsible for ensuring that payment and billing information submitted during checkout is accurate and authorised.

Shipping

Shipping estimates are provided as guidance and may be affected by courier operations, location, customs, weather, public holidays, high-volume periods, or circumstances outside our reasonable control.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund and Returns Policy.

Customers should review that policy before completing a purchase.

Intellectual Property

Website content including branding, product photography, graphics, designs, written content, and other materials may be protected by intellectual property rights.

Such materials may not be copied, reproduced, republished, distributed, or commercially exploited without appropriate permission.

Website Use

You agree not to misuse the website, interfere with its operation, attempt unauthorised access, introduce malicious software, or use the website for unlawful purposes.

Limitation of Liability

To the extent permitted under applicable law, Glacialeather will not be responsible for indirect, incidental, or consequential losses arising from website use, delayed delivery, misuse of products, or circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes rights or liabilities that cannot legally be excluded.

Changes to These Terms

We may update these Terms & Conditions periodically.

The version published on the website at the time of use or purchase will apply as permitted by applicable law.