FREQUENTLY ASKED QUESTIONS

What type of leather does Glacialeather use?

Glacialeather products are crafted using carefully selected genuine leather chosen for its durability, natural character, and premium appearance.

Will the leather change over time?

Yes. Genuine leather naturally softens and develops a unique patina with use, giving each product its own individual character.

How should I care for my Glacialeather product?

Keep your leather product away from excessive moisture, direct heat, and harsh chemicals. Clean it gently with a soft cloth and use a suitable leather conditioner when required.

Do you offer corporate or personalised gifts?

Yes. Selected Glacialeather products may be available for corporate gifting, bulk orders, branding, and personalisation depending on the product and quantity.

Can I return or exchange my order?

Eligible unused products may be returned or exchanged subject to our Refund and Returns Policy. Personalised, customised, and final-sale products may not be eligible.

CONTACT US FOR ANY QUESTIONS